There are many different types of Quality Management Systems. But which one is best?
Previously, we discussed the nature of a Quality Management System (QMS) and the seven key principles that underpin every QMS.
But, the fact is that there are many different methods of implementing a QMS. Further, each with its own particular advantages and disadvantages.
The choice depends on factors such as the industry, size of the organization, regulatory requirements, and the specific quality objectives.
Some of the most-common types of quality management systems include:
Standardized Systems
Standardized systems include any QMS that follows a set of federal codes and regulations. These include the following ISO certifications:
- ISO 9000 series
- ISO 14000 series: environmental management
- ISO 13845: medical devices
- ISO 19011: auditing management
- ISO/TS 16949: automotive-related management
ISO 9001:2025 is the most recognized and implemented quality management standard in the world. It specifies the requirements for a QMS that businesses can use to create programs unique to their own goals and requirements. Organizations adopting standardized quality management methods must meet set criteria and pass detailed audits. In some industries it’s a requirement, in others it can provide specific benefits that appeal to a company’s overall objectives.
Total Quality Management (TQM)
TQM emphasizes quality throughout every aspect of an organization. All internal processes are aligned with company values and beliefs, with a focus on long-term development of quality products and customer service. This is done by analyzing individual processes and assessing if they contribute to the primary goals of the business while also introducing flexible strategies to ensure that they do.
Continuous Quality Improvement (CQI)
CQI is a system that focuses on continuous and constant improvement of internal teams and the individuals who play a role in quality control. Rewards are an integral part of this quality management method. The “Plan, Do, Check, Act” approach has been adapted to fit different industries and companies, including those who don’t use CQI as their primary quality management system.
Six Sigma
Finally, Six Sigma is a data driven approach to quality management that focuses on perfection. It uses specifically outlines processes: define, measure, analyze, improve, and control to provide continuous improvement and the reduction of deviation. Six Sigma typically requires intensive and specialist training and is typically used by many enterprise organizations.
There is no single “best” quality management system. That’s because, as we mentioned, the choice depends on your specific organizational needs. However, as a guide, you ought to consider:
- Alignment with industry standards and regulatory requirements: Choose a system that is recognized and accepted within your industry.
- Fit with organizational goals and culture: The quality management system should support your organization’s objectives and be compatible with your existing processes and practices.
- Scalability and flexibility: The system should be able to adapt to changes in your organization’s size, complexity, and evolving quality requirements.
- Availability of resources and expertise: Ensure that your organization has the necessary resources, training, and support to effectively implement and maintain the chosen QMS.
Ultimately, the “best” quality management system is the one that provides the most value and benefits to your organization in terms of improving quality, enhancing customer satisfaction, and driving continuous improvement.
Getting Started with a Quality Management System
AutomateIT’s digital QMS solutions offers all the benefits listed above and more. Implementing this and aligning it with your strategic goals will enable you to meet your quality and production targets.
If you’d like more information on implementing a QMS, contact us today to find out how we our smart manufacturing consultants can help.